State Farm® Insurance Agent Louise Bernstein

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Andrew Nichols

March 26, 2025

5 out of 5

"Always a pleasure working with the office. From initiating insurance policies to helping us in a pinch, Bianca has been incredibly supportive and responsive! Thank you so much!"

We responded:

"Andrew, thanks so much for not only taking the time to place a review on our web page but giving us your 5 STAR review too!! We’re glad to know you’re satisfied with the service at our State Farm office, and in particular, your experience with one of our Customer Care Team members, Bianca. If you ever have any questions or need assistance, we’re here, as one big team, to help!"

Anthonee Rampersad

March 11, 2025

5 out of 5

"Always available to access when needed. Very friendly and knowledgeable."

We responded:

"We’re honored by your positive feedback, Anthonee! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"

Katherine Gonzalez

February 25, 2025

5 out of 5

"Great staff! Romina is professional yet friendly I have complete trust in her with all our policies!"

We responded:

"Thank you so much for your review. Yes, Romina is a long-term excellent staff person who does a great job supporting our clients though our agency. We do our best to present and understand the best options they have thru the largest and most solid of all insurance companies, State Farm!"

nadya samms

February 25, 2025

5 out of 5

"I have been with Statefarm for about 23 years now. The level of service and care I receive from Romina who I have dealt with over the years makes me feel like family, she is very caring and patient when I ask for guidance or ask a lot of questions her tone stays the same while she provides solutions to my every need for both my cars and home. Would never go anywhere else because of her wonderful work ethics. I highly recommend dealing with her, you will not regret it."

We responded:

"Nadya, many thanks for your 5-star review and your compliments to Romina. You have really described the level of service Romina continues to provide. Romina and our team go above and beyond when assisting our customers, working together in a professional and friendly manner. I am pleased to know that even after 23 years, you still feel satisfaction and peace of mind when reaching out to Romina and our State Farm agency! "

Silvio Echazabal

February 13, 2025

5 out of 5

"Good expected personas muy professionals : Ivette y Paola"

We responded:

"Silvio, we so appreciate your kind review! We are delighted to know you had a great experience working with Ivette and Paola. We all strive to make sure we have answered your questions to your satisfaction in as friendly and professional manner as possible. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"

David Popper

February 13, 2025

5 out of 5

"Maylene has been our State Farm agent for several years. She is awesome to work with! She is a true professional - knowledgeable, attentive and enthusiastic. We hope to continue with her for many more years!"

We responded:

"David, we are honored by your positive feedback and 5-star review! Maylene's +10 years' experience here combined with her sincere desire to help our customers is a wonderful recipe for the kind of service you have described in your review. Thank you for your years of confidence with Louise Bernstein's State Farm agency and Maylene. We look forward to providing you with many more years of great service! If there is anything else we can do for your insurance needs, just let us know!"

Giancarlo Brouwer

February 13, 2025

5 out of 5

"I had an amazing experience with Louis Bernstein’s State Farm insurance agency! From the moment I reached out, the customer service was top-notch. A special shoutout to Kevin, who went above and beyond to help me with all the questions I had. Kevin was extremely knowledgeable, patient, and took the time to explain everything in detail, making sure I fully understood my options. It’s rare to find such personalized and attentive service these days, and I truly appreciate the effort he put in. If you’re looking for a reliable insurance agency that genuinely cares about its clients, I highly recommend Louis Bernstein’s State Farm."

We responded:

"Giancarlo, thank you for 5-star review of our State Farm agency! We’re thrilled to know you had a positive experience with Kevin and our entire team! Kevin always takes his time in a very pleasant and professional manner to assist our customers. So glad you we could help! We look forward to continuing to support your insurance needs. Thanks for your recommendation."

Lory Perez

February 12, 2025

5 out of 5

"I’ve been insured with this State Farm agency since I started driving, my family is insured here too. We’ve worked with the same agents for as long as I can remember, and they truly feel like family. They always go above and beyond to provide exceptional service, answer all my questions, and ensure I have the right coverage. It’s rare to find a company that combines professionalism with such a personal touch. Highly recommend!"

We responded:

"Lory, thank you for your amazing 5-star review! We all work together with the goal of going the extra mile for our customers. I am so happy to hear that you have experienced the same great service after all these years! Whenever you have a question please reach out- the Louise Bernstein, State Farm team and I are here and glad to assist!"

Clariza Sanchez

February 12, 2025

5 out of 5

"I had the pleasure of working with Ivette and Romina for my home insurance. It was my first time getting a quote from State Farm. I was in a time crunch as my home insurance company dropped my policy over a few broken roof tiles. As a first time home owner I was very worried that I would not find a reasonably priced policy on short notice in South Florida during hurricane season. Much to my surprise, Ivette and Romina worked diligently to offer the best possible policy, best coverage, as well as additional coverage my previous insurance did not provide, for less than what I was paying before. Romina and Ivette made sure the policy was more than comparable to my previous company as well as to over 3 other companies. We were able to bind the policy in the matter of days with no hassle or surprises! Thank you Romina and Ivette for your professionalism and commitment to provide a high quality customer experience. I highly recommend Romina and Ivette at State Farm in Pembroke Pines without any reservations!"

We responded:

"Clariza, we’re so happy we were able to assist you with your homeowner's insurance- finding insurance and getting clarity over all the options can really be a daunting endeavor, not only for a first-time home buyer but for anyone! Thank you for your wonderful feedback and the 5-star review! With their combined experience, Romina and Ivette do a great job! We all work as a team in our office and go beyond the call of duty to help all of our customers. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"

barby1813

February 8, 2025

5 out of 5

"Always great and friendly service. Quick to respond and competitive rates. Mirta is our go to person for any question to be answered!"

We responded:

"Thank you for reviewing our State Farm office with 5-Stars! We’re thrilled to know you had a positive experience with Mirta; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."

Cynthia Aristizabal

February 7, 2025

5 out of 5

"I love this Stare Farm office! All the staff is very friendly, knowledgeable and efficient. Paola Garcia always gives me personalized attention and to me that is priceless!"

We responded:

"Hi Cynthia and thank you for taking the time to share your thoughts as well as your 5-star review! We’re so pleased to know you’re satisfied with the service at our State Farm agency and specifically with Paola. She makes each customer her main focus and always goes above and beyond to assist. Working as a team to make sure your get exactly what you need, we are always here to answer any questions that may arise and provide any assistance you made require."

Lisa Tamburello

February 6, 2025

5 out of 5

"The customer service provided by Louise Berstein’s State Farm Agency is outstanding. Whenever we have questions or need information, Mirta is readily available to provide completely personalized customer support in a timely manner. With competitive rates and great service, I will not be taking my business anywhere else."

We responded:

"Lisa, we most certainly appreciate your 5-star review! Mirta is always willing and able to go the extra mile for our customers and offers many, many years of valuable experience with State Farm. Thank you for taking the time to write a review. If you ever need any assistance in the future, please don’t hesitate to reach out. Our team is ready to help! "

Tamara Rubio Urquiza

March 11, 2025

5 out of 5

"My husband and I, have been doing business with Louise Bernstein State Farm Insurance Agency for over 12 years. We have all of our business and personal vehicles insured by them, and I feel very at peace knowing that a Company as prestigious as State Farm is insuring our vehicles as well as our home. I wanted to add that all staff at Louise Bernstein are very pleasurable to deal with, as their customer service and politeness skills are outstanding. I would like to commend Ivette Alvarez for always going above and beyond to help us. Thank you very much."

We responded:

"As you described, our staff does whatever possible to assist and do what we can for our clients. Ivette is a wonderfully proactive staff person who we are very pleased to have her back in our agency. As you described, we are an agency which does what we can to assist our clients, many of whom we have had with us for many years as we have been an active agency since 1986. Fortunately, given what has taken place particularly in Florida the last few years, State Farm is a solid Insurance company and we do the best we are able to do in representing them. Thank you once again."

julie Q

February 25, 2025

5 out of 5

"I have been using this agent for years but personally have been working with Maylene R. Maylene is my go to representative at this office as she is always friendly, nice and always fast to help whenever I have a question or a problem."

We responded:

"Thanks Julie- We’re thankful for your feedback and so pleased to know that your experience with Maylene has been so positive. Maylene and our entire team are focused on assisting in as positive and professional manner as possible. It’s truly our pleasure to assist you with your insurance needs. And know that if Maylene is unavailable at the moment you reach out for her assistance in the future, our team is ready and willing to help!"

Enrique Aguerrevere

February 19, 2025

5 out of 5

"My family and I have been with this State Farm office for over 15 years and we would highly recommend them to anyone. Romina has always been extremely helpful and easy to contact with any questions or concerns. 10/10 would recommend having your insurance needs with this office!"

We responded:

"Enrique, thank you so much for your very complimentary review AND your 5 stars to go along with it! We are delighted to know you have enjoyed such positive experiences while working with Romina and our State Farm agency over all these years. Thank you for your continued loyalty. Romina and our entire team are ready and looking forward to helping whenever you need any assistance in the future. "

Irene Valdes

February 16, 2025

5 out of 5

"Mirta & Maylene are always helpful and friendly. Thank you for always helping us. Carlos V"

We responded:

"Carlos, thank you for taking the time to share your thoughts about your service from Mirta and Maylene! And thank you for the 5-star review too! The team approach in our agency is an ideal way for us to provide you with the friendly, professional assistance you deserve. We’re glad to know you’re satisfied with the service at our State Farm agency. If you ever have any questions or need assistance, we’re all here to help!"

J Rojas

February 13, 2025

5 out of 5

"Always provided with excellent and prompt service. Marta, thank you for your assistance."

We responded:

"Mr. Rojas, thank you for your 5-star review of our State Farm agency! We’re thrilled to know you had a positive experience with Mirta; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."

Javier Aragon

February 13, 2025

5 out of 5

"I want to express a great deal of appreciation for both Ivette and Romina. Together they bundled a Home and Auto insurance policy for me and most importantly they work very as a team and addressed all of my doubts. If you want the best in the business and all of your questions answered, come to this State Farm agent!"

We responded:

"Javier, we really appreciate your review! We are delighted to know you had a great experience with our team approach here at our State Farm agency, especially with Ivette and Romina. We and our customers have been fortunate to have over 10 years' experience working with Ivette and Romina. If you ever need any assistance in the future, please don’t hesitate to reach out. We are all here, ready and looking forward to helping! "

Elena Perez

February 12, 2025

5 out of 5

"Maylene is not just an agent, she is a great person and amazing professional, she’s always able to help when needed, congratulations State Farm for Maylene"

We responded:

"Elena, thank you for your wonderful words and your 5-star review! We’re thrilled to know you consistently have such a positive experience with Maylene- your satisfaction is our top priority! We are fortunate to have Maylene on our team for more than 10 years and look forward to continuing to support your insurance needs."

Shane

February 12, 2025

5 out of 5

"Kevin was very helpful and made the process very quick. I had insured two cars with him and would recommend him to others."

We responded:

"Shane, we really appreciate your 5-star review and feedback about Kevin! Kevin is very patient and detailed and will make sure all of your questions and concerns are answered. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help in the future, please let us know- our team is ready to assist!"

Damian Fumero

February 11, 2025

5 out of 5

"Exceptional service from Paola! She made the entire process simple and hassle-free. Highly knowledgeable and truly puts her clients first. Definitely recommend!"

We responded:

"Thank you so much, Damian, for your 5-star review and wonderful comments about Paola! Your words are so accurate when describing Paola's work ethic and her concern for our customers. And thank you, ahead of time, for the recommendations! My State Farm team and I are happy to be your good neighbor!"

hilde baltodano

February 8, 2025

5 out of 5

"Paola is extremely kind and has amazing customer service. She answers all your questions and makes the experience less stressful. She's professional and overall an amazing insurance agent."

We responded:

"We so appreciate your review, Hilde, as well as your positive comments about your experience working with Paola! Paola has been with our State Farm agency for many years and consistently provides professional, needs based attention to all of our customers with whom she interacts. We are delighted to know you had such a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are all here to help!"

Jorge Vidal

February 7, 2025

5 out of 5

"Mirta was amazing. Patiently and kindly walked me through the changes to my policy, ensuring I was able to save in every way available. Thank you!"

We responded:

"Jorge, we’re so thankful for your feedback about Mirta! She is always looking for ways to help and to satisfy our customers' needs. If there is anything else we can do to help, please let us know- our team is ready and willing!"

Igor Fateyev

February 7, 2025

5 out of 5

"We switched from Geico to Luise Bernstein's agency for Auto and Homeowners and we are very happy we did. Geico kept jacking up our rates to the point of being unaffordable. Paola Garcia did our policies, she was very thourough, she went through our coverages with us and helped us shave off every $ possible"

We responded:

"Igor, Thanks for your 5 -star review! Paola takes her time in finding all possible solutions to satisfy the needs of our customers. We are delighted to know you had a great experience with Paola and our State Farm agency. Please don’t hesitate to reach out at any time- We are all ready to help!"

S Lourdes

February 6, 2025

5 out of 5

"I highly recommend this office. I found myself in a difficult situation, needing true assistance in finding a policy and terms that meet my needs. They worked hard to look at all options. Maylene Rivera helped me tremendously and I highly recommend her. I felt heard and saw how they cared for my individual case. Their response time was also quick and efficient. I never had to track them down. Recomiendo ampliamente esta oficina. Me encontré en una situación difícil, necesitaba ayuda real para encontrar una póliza y términos que se ajustaran a mis necesidades. Trabajaron arduamente para analizar todas las opciones. Maylene Rivera me ayudó muchísimo y la recomiendo ampliamente. Me sentí escuchada y vi cómo se ocuparon de mi caso individual. Su tiempo de respuesta también fue rápido y eficiente. Nunca tuve que buscarlos."

We responded:

"Thank you so much for your 5-star review and the wonderful compliments to Maylene! She always takes time to listen to the needs of our customers and is very professional in her attendance to every matter at hand. Maylene, my State Farm team and I are happy to be your good neighbor! Muchas gracias por tu reseña de 5 estrellas y el maravilloso comentarios sobre Maylene! Ella siempre se toma el tiempo para escuchar las necesidades de nuestros clientes y es muy profesional en su atención a cada asunto que se presenta. Maylene, mi equipo de State Farm y yo estamos felices de ser tu buen vecino!"